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| Not Received Key | |
Stuart Jay  27th Aug 2019 07:36:03 | Hi
I paid the subscription on Saturday and have yet to receive the key to unlock the world weather, i have tried emailing payments@fsopen.co.uk but got an auto response back saying the email could not be delivered, could anyone offer any advise please, thanks |
Dave Wave   27th Aug 2019 08:17:19 | Hi Stuart,
The email was sent to the email you have registered with PayPal. I notice that you used a different email to register here but when I tried to send you the details just now google tells me this address does not exist. Can you give me a valid email address and I\'ll the licence on to you. |
| Stuart Jay 27th Aug 2019 08:46:06 | Hi Dave
Thanks for that,the email should be stuartjay9@gmail.com |
| Dave Wave 27th Aug 2019 10:57:48 | Email sent |
Yan Ballereau  15th Sep 2019 16:07:13 | I paid my subscription to open clouds for 1 year on 04/09/2019
with PAYPAL i have emailing payments@fsopen.co.uk I still have not received an activation code |
| Dave Wave 15th Sep 2019 22:52:26 | Hi Yan, didn\'t get an email from you but confirm you paid on the 4th. I\'ve sent you another email and I\'ve also extended your licence. Please let me know if you got it or not. Thanks |
| Dave Wave 16th Sep 2019 13:01:04 | Yan is now sorted. |
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