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Open Clouds Licence
Ryan Bogan
United Kingdom

4th Nov 2017
18:20:46
Hi, I paid for an Open Clouds licence yesterday but have not received a key. Tried to email but I just get an error back each time.
Dave Wave
United Kingdom

4th Nov 2017
23:14:18
Hi Ryan,

I\'ve just emailed you your key and an extension to your licence since you didn\'t get it immediately.

Let me know if you need any more help.

Dave
Ryan Bogan
United Kingdom

7th Nov 2017
14:28:19
Hi Dave,

Thanks for sending over the code. I\'ve now got an issue where the weather will load in fine in the US but in the UK it only loads clear skies :/ Do you know any reason this could be happening?
Ryan Bogan
United Kingdom

7th Nov 2017
16:35:52
Update - it only seems to be loading weather in at Eglin AFB (default start airport in P3D)
Dave Wave
United Kingdom

7th Nov 2017
21:35:10
Sorry Ryan, I can\'t support p3d 4 as I don\'t have a copy of it. I can\'t justify purchasing it myself as not many people are using it so probably best I don\'t support it. I\'ll refund your licence if you\'re not using it elsewhere. Let me know what you\'d like to do.
Ryan Bogan
United Kingdom

8th Nov 2017
07:15:22
This is in V3, not made the jump to 4 yet.
Dave Wave
United Kingdom

9th Nov 2017
09:59:40
I\'ll have a look Ryan, just got a new pc so need to install p3d, might take a bit of time.
Dave Wave
United Kingdom

10th Nov 2017
13:27:53
Ryan, I\'m having trouble finding my licence, I had V2 anyway so can\'t properly test. I might buy v4 if there is enough demand for it from users. I\'ll post on the forum to see what users are experiencing but as far as I\'m aware v3 should work fine as I\'ve not heard anything otherwise.
Ryan Bogan
United Kingdom

12th Nov 2017
14:19:41
Dave, I think I\'ve found the source of the problem. Testing as we speak. My own fault, apologies!
Ryan Bogan
United Kingdom

12th Nov 2017
14:27:22
Problem solved - there was only one available weather station. Deleted my stations list (a .bin file in App Data folders somewhere) and refreshed it and seems to have resolved the issue.
Dave Wave
United Kingdom

13th Nov 2017
23:00:39
Thanks for letting me know Ryan, P3D don\'t believe I ever had a licence so saves me giving them yet more money.



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